{"product_id":"9780008654757-the-happy-index-lessons-in-upside-down-management","title":"The Happy Index: Lessons in Upside-Down Management","description":"\u003cstrong\u003eAuthor: James Timpson\n\u003cbr\u003e\u003cbr\u003e\n\nFormat: Paperback \n\u003cbr\u003e\u003cbr\u003e\n\nNumber of Pages: 320\u003c\/strong\u003e\n\u003cbr\u003e\u003cbr\u003eDiscover the key to positive workplaces and better results from one of Britain's most successful leaders.A Waterstones Book of the Month and Paperback of the Year 2025  'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' The Guardian    The Happy Index: a tool designed to measure and enhance workplace satisfaction, boost morale and empower teams.  ______________________________  James Timpson is renowned for leading with empathy and understanding, often by example. His acclaimed people-first approach to management empowers colleagues, putting measurable job satisfaction at the heart of corporate strategy.  The Happy Index invites readers into a world where employee happiness isn't just a buzzword - it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britain's best-loved high-street brands, Timpson shares the secrets behind his unique approach to 'upside-down' management. His infectious passion for people shines through every page and in the very real measures he has introduced - from days off for birthdays to free-to-use luxury holiday homes. And with a workforce comprised of at least 10 per cent ex-offenders at any one time, Timpson shows the value of an imaginative approach to hiring, with a staff retention rate to be proud of.  From a leader who knows what it takes to build thriving organisations, The Happy Index gives companies, start-ups and leaders the tools they need to bring Timpson's revolutionary approach to their working lives.","brand":"Book Grocer","offers":[{"title":"Default Title","offer_id":47836344811674,"sku":"9780008654757","price":15.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0558\/1625\/7690\/files\/9780008654757-us-300.jpg?v=1776914828","url":"https:\/\/castlebooks.com.au\/products\/9780008654757-the-happy-index-lessons-in-upside-down-management","provider":"Castlebooks","version":"1.0","type":"link"}